FAQ - Frequently Asked
Questions
Barcodes
CD Text
Copyright
DVD Logos
DVD Zoning
ftp site
Gracenote CDDB
ISRC Codes
Masters
Musopak - extra pages
PAL
NTSC
Proofs
Replication verse Duplication
Rich Black
Re-runs / Reloads
Shrink wrapping
Barcodes
Music Albums & DVD Videos may need a
barcode to get onto shelves of music stores & distributors.
Amstore (for $20+gst) can create the EPS barcode image for
an EAN-13 or UPC barcode BUT the owner of the Intellectual
Property is best to contact GS1 NZ who issues EAN-13 numbers.
GS1 - Toll Free 0800 10 23 56
info@gs1nz.org
http://www.gs1nz.org
Amstore highly recommended that actual printed barcode be
Verified by GS1. - for more info & sizing .....
<< Back to Top
CD Text
CD-Text is an extension of the Red Book
Compact Disc specifications standard for audio CDs. CD-Text
is burned or pressed onto the CD and allows for people with
hardware players (in your car or house, typically) to see
album title, track title, and artist information without
consulting any database such as Internet-based Gracenote
Media Recognition Service (CDDB)
Please let Amstore know when you have
included CD-Text on a CD Master, if we are Replicate your
CDs and we know to look for CD-Text we check to ensure it
comes through on the CDs. CD-Text is always lost with
Duplicate CDs.
<< Back to Top
Copyright
RIANZ
The promotion and exercise of performance rights so that
copyright owners of sound recordings and recording artists
are properly paid when their recordings are broadcast or
performed in the public arena. RIANZ is also responsible for
producing the annual Vodafone New Zealand Music Awards - The
Tuis, The weekly New Zealand Top 40 Albums/Singles Chart.
The Performing Right
APRA administers the Performing Right and the Communication
Right. These come into play whenever music is performed,
broadcast or communicated.
The Mechanical Right
AMCOS administers the Mechanical Right, also known as the
Reproduction Right. This exists whenever the musical work is
reproduced. A type of reproduction is for instance
'Synchronisation', , where the reproduction of the music
involves 'synching' it to image
<< Back to Top
DVD Logos
On April 14, 2000, DVD Format/Logo
Licensing Corporation was born. It's birth was a mutual
effort of the ten companies that originated DVD Format back
in 1995. Please Read or visit
www.dvdfllc.co.jp
<< Back to Top
DVD Zoning
To Zone a DVD Video the disc needs to be
Pressed/Replicated - minimum quantity 500. Zoning is added
by the Replication plant at the time of creating the
Stamper.
DVD Videos on DVD-R & DVD+R media can't be Zoned.
<< Back to Top
ftp site
Amstore maintains an ftp site for artwork and small ISO disc
images to be left at for us, at this time Auckland &
Wellington individually have a 250MB capacity. If you need
access to the site please contact your nearest Amstore
office.
Plus Amstore has a company account at
YouSendIt >>More info<<
<< Back to Top
Gracenote
The original CD format (Red Book Compact Disc) did not
include the disc name, the artist, title or track listing
information, so a supplemental database CDDB - Gracenote
Online Database music recognition service was created to
provide it.
When you insert a music CD in your computer, the software
player application on your computer uses the Internet-based
Gracenote Media Recognition Service (CDDB) (www.gracenote.com)
to first identify the CD, and then display the artist,
title, track list, and other information. Most commercial
music CDs do not contain any of this information on the CD
itself, although increasingly some have CD Text.
-
How do I submit new CDs to Gracenote? To submit CD information to the Gracenote music recognition
service (CDDB), you need to have the CD in hand, and you
need to use a licensed application with an Internet
connection - such as ITunes, Winamp Yahoo! Music Engine and
many more..... ... see
http://www.gracenote.com/powered_by_gracenote/
When you have a licensed software application installed,
place the CD into your CD-ROM drive, and the software will
come to our service to try to identify the CD. If the CD is
not identified, you will be asked if you'd like to submit
the information.
To submit the information, type the following information in
the required fields then click the #Submit# button:
Artist name
Album name
Track Titles
Year of Release
Genre
Label Name
Once a CD's track listing is in the Gracenote database,
anyone playing that CD in their licensed player will have it
recognized by the Gracenote service. Keep in mind that it
often takes up to 48 hours for a new submission to show up
in the software application. The Web site search is compiled
less frequently than the most queried CDs in our service.
-
I submitted a CD listing, but I don't see it in search
results. Within about 48 hours the submission information should be
generally available to identify the CD to other people who
put the CD into their CD ROMs and use a Gracenote licensed
player - such as ITunes, Winamp, Yahoo! Music Engine and
many more..... see
http://www.gracenote.com/powered_by_gracenote/
-
How do I submit edits? Much of the information in the Gracenote Music Recognition
Service (CDDB) was initially submitted by users and there
are inconsistencies. If you find a problem with your
information using your software application you may be able
to fix it. To fix a problem you find, send a copy of the
incorrect entry to Gracenote from the application.
If all else fails, write to Gracenote support (
GracenoteSupport@gracenote.com ) with both the incorrect
information and the corrections.
-
My CD matched another artist (for example, AC/DC or ABBA),
what happened? The identification process involves creating a "discid", a
sort of "fingerprint" of a CD created by performing
calculations on the track duration information stored in the
table-of-contents of the CD and relating this to artist,
title, track listing, and other information on the database.
Sometimes CDs can have very similar identifying
characteristics this means that the characteristics of your
CD and another match. The way to fix this is to submit the
information for your CD, thereby allowing everyone who has
your pressing to get a match with the right information when
they put the CD in their players.
If all else fails, write to Gracenote support (GracenoteSupport@gracenote.com
) with both the incorrect information and the corrections.
-
CD-Text and Gracenote Media Recognition Service (CDDB) are
two separate things.
CD-Text is an extension of the Red Book Compact Disc
specifications standard for audio CDs. CD-Text is burned or
pressed onto the CD and allows for people with hardware
players (in your car or house, typically) to see album
title, track title, and artist information without
consulting any database
The Internet-based Gracenote (CDDB) data is uploaded then
propagated via software updates (which happen in the
background when your machine is online) by programs such as
ITunes, Winamp, Yahoo! Music Engine and many more... see
http://www.gracenote.com/powered_by_gracenote/
-
Why doesn't iTunes show my CD Text iTunes 7 or later for Windows (or Mac) can burn CD Text
disks, but iTunes also does not read CD Text it uses Gracenote CDDB instead. However at least the burned
disk will display properly in say an in car CD player or DVD
Player, provided it supports CD Text (many systems do).
<< Back to Top
ISRC codes
ISRC - (International Standard Recording Code) is the
international identification system for sound recordings and
music video recordings. Each ISRC is a unique and permanent
identifier for a specific recording which can be permanently
encoded into a product as its digital fingerprint. Encoded
ISRC provide the means to automatically identify recordings
for royalty payments. RIANZ is the New Zealand International
Standard Recording Code (ISRC) National Agency and allocates
the country and first owner codes to members for encoding on
all audio, audio-visual recordings as a method of
identification. ISRC codes are entered (added) at the time
of mastering a CD by a studio.
Masters
Please supply us a fully functional and tested/played
Master, unless some additional work is requested of Amstore.
Audio Masters
Please supply as Physical Red Book Audio CDs
(Standard Audio CD playable on normal non MP3 stereos). If you don't supply a Red Book Audio CD,
but supply files in formats such as MP3, AIFF & wave
PLEASE ADVISE US - we
charge a $30+gst minimum mastering fee to make a Red Book
Audio CD. We can accept DDP Masters for Replication.
Please never supply audio on CD-RWs, we
can't duplicate or replicate from CD-RW, the Audio
needs to be Mastered on to CD-R media and subsequently
played & checked.
Digital Content Master
Please supply on CD-ROMs CD-Rs,
DVD-R. Never
supply content on CD-RW or DVD-RW media, because if multiple sessions
are recorded some drives can get confused reading old
(replaced) files in preference to the latest version.
Also
avoid Packet-writing Masters, because we have issues reading
them. We can
add Autorun/Autostart functionality if requested for a fee.
DVD Video Master - please supply finalised/closed DVD-R or
DVD+R.
More information >>click
here<<
<< Back to Top
Musopak - extra pages
$0.20+gst for 4 to 6 page upgrade
$0.60+gst for 4 to 8 page upgrade
$0.80+gst for 4 to 12 page upgrade
$1.10+gst for 4 to 16 page upgrade
$1.40+gst for 4 to 20 page upgrade
<< Back to Top
PAL/ NTSC
NZ & Australia use the PAL Television Broadcast Standard,
USA (and some others) uses NTSC. For the latest information
on standards see WORLD TELEVISION GUIDE
Whether a DVD is PAL or NTSC is determined at the time of
Authoring - DVD Authoring is a separate process from MPEG
encoding, but most modern DVD authoring software have a
built-in encoder (though separate encoders are still used
when better quality or finer control over compression
settings is required).
PAL & NTSC format DVD Videos will play on PC or Mac with no
issues.
DVD players and TVs in the USA are usually set for NTSC
only, although most can be set to Automatic to recognise PAL
material. If you have the wrong format, content is usually
identifiable but not watch able.
PAL format an be converted to a NTSC format and vice versa,
but to retain image quality the conversion usually needs to
be done with professional equipment.
<< Back to Top
Proofs
We always create a a Graphical (printed material) Proof and
a Content Proof before starting a full production quantity
run, UNLESS the customer specifically opts not to receive a
Proof. Proofs can be picked up or couriered out normally
using NZ Couriers which ever works best.
<< Back to Top
Replication vs. Duplication
Replication (aka Stamped, Glass Master, Pressed or a
Pressing) -
Minimum run for Replication is 500, because of the cost of
making the Stamper and mounting it.
Duplication (aka Copying, Burning, Toasting)
Also see -
Duplication_or_Replication
AUDIO MUSIC / RED BOOK AUDIO CDs - non MP3 content
For 300 or more CDs, Replication is the best approach for
retail quality and 100% playability across the range of CD
Players, from the 20 year old original Philips Players to
the latest stereos - production time 5 to 10 working
days.
For less than 500 CDs, we use Duplication with Tested
Quality CD-R media and Professional Writers. Playability is
approx 99.9%. The 0.1% of issues are usually due to dirty
lens (try a lens cleaner) and/or a worn out player -
production time 1-2 days.
DIGITAL CONTENT CDs & DVDs - files (can include MP3
content), but not DVD Videos
For 300 or more discs, Replication can give a more
professional finish and perception and playability is 100%
across a range of computers. Production time 5 to 10
working days.
For less than 500 CDs, we Duplicate using Tested Quality
DVD-R media and Professional Writers playability is 100%
across a range of computers. Production time 1-2 days.
DVD Videos
For 500 or more DVD Videos, Replication is the best approach
to ensure 100% playability across the range of DVD Players,
although some of the original DVD Players can be less
reliable as they don't have duel lasers and won't play CD-R
audio - production time 4 days to 10 working days.
For less than 500 DVD Videos, we Duplicate using Tested
Quality DVD-R media and Professional Writers playability is
approx 99.8%. The 0.2% of issues are usually due to dirty
lens (try a lens cleaner) and/or a flakey player- production
time 1-2 days.
We prefer to use Tested Quality DVD-R media and not DVD+R,
some Macs have trouble playing DVD+R discs.
<< Back to Top
Re-runs / Reloads
We have always tried to archive copies of Graphics file, a Graphical
(printed material) sample and a Contents Master so
we can rapidly do an accurate re-run of a previous job.
We have virtually all that is required to rerun any job done
in the last 13+ years!
<< Back to Top
Rich Black
Rich black, is an ink
mixture of solid black over one
or more of the other CMY
colours, resulting in a darker
tone than black ink alone
generates in a printing process.
A typical rich black mixture
might be 100% black, 40% of each
of the other three inks (CMY).
By default Photoshop will create
“Rich Black” with 250%
ink coverage. You should make
adjustments to colour settings
and / or individual colours to
produce a black that is no more
than 230%.
<< Back to Top
Shrink wrapping
Shrink-wrapping is not normally needed for NZ items, but is
a must for USA bound items. Cost is 45 cents+gst per item.
<< Back to Top
|