This section deals with how you should supply your master, whether it's for duplication or replication.
 

Masters for Replication / Stamping / Glass-mastering

It's very important that you thoroughly check your CD Audio Album, CD-ROM or DVD-Video master before you send it to us as the replicas that we produce will be 100% replica copies of your master. Any authoring errors, typo's, bugs, pips or bloopers will be on your replicated discs if they are on your master.

We cannot be held responsible for errors on your replicated discs if they are on your original master, so please ensure your Masters are quality assured.
In order to begin the replication process we need to create a Glass Master and in order to do this, we need to have a physical Master, not a file sent by email or uploaded to an FTP site. We can create a Master for you but there is a charge as 'Master Creation' process can be involved.

If we do create a Master for you, we will send it you to approve before we proceed into production, unless you sign a proof waiver (making you responsible for any issues relating to master creation).

Please contact us if you would like more information on Master Creation and the process

 

CD Audio Music Album - for Replication we need your Master in Red Book Audio format on a high quality CD-R.

If you don't supply a Physical Red Book Audio CD, but supply files in formats such as MP3, AIFF & wave PLEASE ADVISE US - we charge a $30+gst minimum mastering fee to make a Red Book Audio CD. We can accept DDP Masters for Replication. 

CD-ROM - for Replication we need your Master on a high quality CD-R - NOT PACKET WRITTEN. We can accept DDP Masters for Replication

DVD5 we need a high quality DVD-R  - can accept DDP or DLT

DVD9 we need 2 x DLT (1 per layer) or Upper & lower DVD-R DDP discs

DVD10 we need 2 x DVD-R or 2 x DLT (1 per layer) or DVD-R DDP discs

 

Masters for Duplication

It's important that your CD or DVD master is thoroughly checked before sending it in for duplication. As part of the duplication process it's standard for us to send you a physical proof, which gives you a final opportunity to verify that the disc operates as you intend. We strongly recommend trying this on different platforms and different players.

If you chose to sign a proof waiver and not receive a proof, this is fine, but all responsibility for any issues relating to the duplication of the master rests with you. However we do appreciate that this is sometimes necessary where you have an extremely tight lead time.
 

CD Audio Music Album - for Duplication we need your Master in Red Book Audio format on a high quality CD-R.

If you don't supply a Physical Red Book Audio CD, but supply files in formats such as MP3, AIFF & wave PLEASE ADVISE US - we charge a $30+gst minimum mastering fee to make a Red Book Audio CD.

CD-ROM - for Duplication we need your Master on a high quality CD-R - NOT PACKET WRITTEN. We can't use DDP Masters for Replication

DVD - we require your master on a high quality DVD-R or DVD+R. We can't use DDP Masters for Duplication

DVD+DL - Dual layer DVD we require a high quality Double layer DVD+DL disc. We can't use DDP Masters for Duplication


Please contact us if you have any questions on this.